1.- About us

This web page is owned by Resaks Graffiti.

 

2.- Information and consent

By accepting this Privacy Policy, the user (hereinafter, the “ User” or the “Users”) is hereby informed and gives their free, informed, express and unequivocal consent for the processing by RESAKS GRAFFITI of the personal data that they may provide through the web page located in the URL [https://resaksgraffiti.com/] (hereinafter, the “Website”), as well as to the processing of the data derived from their browsing, and any other data that they may provide in the future.

 

The User must carefully read this Privacy Policy, which has been drafted in a clear and simple manner in order to facilitate its understanding, with the User having the power to freely and voluntarily decide whether they wish to provide their personal data to RESAKS GRAFFITI.

 

3.- Obligation to provide data

The data requested on the Web forms are generally compulsory (unless in the field in question it is specified to the contrary) so as to comply with the purposes for which they are collected.

 

Therefore, if they are not provided, or they are not provided correctly, these purposes cannot be fulfilled, notwithstanding that you will be able to freely visualise the content of the Website.

 

4.- With what purpose shall RESAKS GRAFFITI process User data?

The personal data provided via the Website shall be processed by RESAKS GRAFFITI for the following purposes:

 

  1. Data provided to formalise a purchase:

 

To manage, process, ship and monitor purchases made.

  • To contact the User to complete the order if they have saved their shopping cart or they have saved products in their shopping cart without completing the payment process.
  • To carry out quality and satisfaction surveys.
  • To send personalised commercial communications to the User concerning products and services offered by RESAKS GRAFFITI, by electronic and/or conventional means, unless the User objects by marking the box provided to this end on the Website.
  • To send commercial communications to the User, by electronic and conventional means, concerning our products.
  • To carry out an analysis on the use of the Website and verify User preferences and behaviour with the purpose of improving communication with Users of the Website.

 

  1. Data provided through forms concerning out of stock products:

 

To inform Users of the availability of products in relation with which they showed interest but were out of stock.

  • To send commercial communications to the User, by electronic and/or conventional means, concerning our products.
  • To carry out an analysis on the use of the Website and verify User preferences and behaviour with the purpose of improving communication with Users of the Website.
  1. Data provided through contact forms:
  • To manage, process and respond to petitions, requests, incidents or enquiries by the User.
  • To send commercial communications to the User, by electronic and/or conventional means, concerning our products.
  • To carry out an analysis on the use of the Website and verify User preferences and behaviour with the purpose of improving communication with Users of the Website.

 

  1. Data provided through collaboration forms:
  • To manage the relationship with collaborators or influencers.
  • To send commercial communications to the User, by electronic and/or conventional means, concerning our products.
  • To carry out an analysis on the use of the Website and verify User preferences and behaviour with the purpose of improving communication with Users of the Website.

 

5.Data provided for the sending of the Newsletter:

  • To manage the subscription and/or unsubscribe from the Newsletter.
  • To send commercial communications to the User, by electronic and/or conventional means, concerning our products.
  • To carry out an analysis on the use of the Website and verify User preferences and behaviour with the purpose of improving communication with Users of the Website.

 

  1. Data provided in order to obtain discounts or to participate in promotions:
  • To manage and carry out the promotion, as well as manage the development thereof.
  • To send commercial communications to the User, by electronic and/or conventional means, concerning our products.
  • To carry out an analysis on the use of the Website and verify User preferences and behaviour with the purpose of improving communication with Users of the Website.

 

5.- What User data does RESAKS GRAFFITI process?

 

RESAKS GRAFFITI shall process the following categories of User data:

 

  1. To formalise a purchase:
  • Identification data: name, surnames and National Identification Number.
  • Contact information: e-mail address, telephone number and postal address.
  • Transaction data relative to goods and services offered by RESAKS GRAFFITI: products and services acquired or with respects to which the User has shown interest.
  • Economic and financial data: bank card.
  • Browsing data.

2

 Data provided through forms concerning out of stock products:

  • Identification data: name and surnames.
  • Contact information: e-mail address.
  • Transaction data relative to goods and services offered by RESAKS GRAFFITI: products and services with respects to which the User has shown interest.
  • Browsing data.

 

  1. Data provided through contact forms:
  • Identification data: name and surnames.
  • Contact information: e-mail address, telephone number and postal address.
  • Other data: data provided by Users themselves in open fields on the forms provided throughout the Website.
  • Browsing data.

 

  1. Data provided through collaboration forms:
  • Identification data: name and surnames.
  • Contact information: e-mail address, telephone number and postal address.
  • Browsing data.

 

  1. Data provided for the sending of the Newsletter:
  • Identification data: name and surnames.
  • Contact information: e-mail address.
  • Browsing data.

 

  1. Data provided in order to obtain discounts or to participate in promotions:
  • Identification data: name and surnames.
  • Contact information: e-mail address, telephone number and postal address.
  • Transaction data relative to goods and services offered by RESAKS GRAFFITI: products and services acquired or with respects to which the User has shown interest.
  • Browsing data.

 

In the event that the User provides third party data, they hereby declare to have the consent thereof, and undertake the commitment to forward thereto the information set forth in this Privacy Policy, exempting RESAKS GRAFFITI from any liability to this end. However, RESAKS GRAFFITI may carry out periodic verifications to confirm this, adopting the corresponding due diligence measures, in accordance with data protection legislation.

 

6.- What is RESAKS GRAFFITI legitimacy for processing the User’s data?

The legitimacy for processing your personal data is as follows:

 

  1. Data provided to formalise a purchase:
  • Execution of the contract, to manage, process, ship and monitor purchases made, and to contact the User to complete the order if they have saved their shopping cart or they have saved products in their shopping cart without completing the payment process.
  • Legitimate interest, to carry out quality and satisfaction surveys, and to send, by electronic and/or conventional means, personalised commercial communications concerning products and services offered by RESAKS GRAFFITI.
  • Consent for the forwarding of commercial communications by electronic and conventional means, concerning our products.

 

  1. Data provided through forms concerning out of stock products:
  • Consent to inform Users of the availability of products in relation with which they showed interest but were out of stock.
  • Consent for the forwarding of commercial communications by electronic and conventional means, concerning our products.

 

  1. Data provided through contact forms:
  • Consent to manage, process and respond to petitions, requests, incidents or enquiries by the User.
  • Consent for the forwarding of commercial communications by electronic and conventional means, concerning our products.

 

  1. Data provided for the sending of the Newsletter:
  • Consent to manage the subscription and/or unsubscribe from the Newsletter, carried out via the channel established to this end on the Website.
  • Consent for the forwarding of commercial communications by electronic and conventional means, concerning our products.

 

  1. Data provided in order to obtain discounts or to participate in promotions:
  • Consent to manage the promotion and give effect to the discount or promotion.
  • Consent for the forwarding of commercial communications by electronic and conventional means, concerning our products.

 

The consent obtained for the aforesaid purposes are independent of each other, thus the User may revoke only one without affecting the others.

 

To revoke said consent the User may contact RESAKS GRAFFITI through resaks.info@gmail.com

 

7.- Commercial and promotional communications

 

One of the purposes behind RESAKS GRAFFITI processing of the personal data provided by Users is to forward the latter commercial communications with information relative to products, services, promotions, offers, events or relevant news for Users.

In the event that the User no longer wishes to receive commercial communications or promotions, they may request that they be removed from said service by sending an e-mail to the following address: resaks.info@gmail.com

 

8.- Responsibility of the User

 

The User:

  • Guarantees that the data provided to RESAKS GRAFFITI is true, exact, complete and updated. To this end, the User is responsible for the veracity of all the data provided, and shall maintain the information conveniently updated, so that it corresponds to their actual situation.
  • Guarantees that it has informed third parties whose data it has provided, in the event of acting in such a manner, of the contents of this document. Similarly, it guarantees that it has obtained their authorisation for providing this data to RESAKS GRAFFITI for the aforesaid purposes.
  • Shall be responsible for any false or inexact information that it provides through the Website, and for the direct or indirect damages or losses that this may cause RESAKS GRAFFITI or third parties.

 

9.- Exercising of rights

 

The User may forward a notification to RESAKS GRAFFITI, to the address set forth in the heading of this Policy, or by means of an e-mail to resaks.info@gmail.com, attaching a photocopy of their national identification document, at any given time, and free-of-charge, for the purpose of:

  • Revoking the consent granted.
  • Obtaining confirmation regarding whether or not RESAKS GRAFFITI is processing the User’s personal data.
  • Accessing their personal data.
  • Correcting inaccurate or incomplete data.
  • Requesting the erasure of their data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
  • Restricting RESAKS GRAFFITI processing of the data when there is compliance of any of the conditions provided for in data protection legislation.
  • Requesting the portability of the data provided by the User in those cases in which this is provided for in the legislation.
  • Contacting the DPO of RESAKS GRAFFITI at the following address: resaks.info@gmail.com

 

10.- Security measures

 

RESAKS GRAFFITI shall at all times process the User’s data with the strictest confidentiality and fulfil its obligation to secrecy, in accordance with the provisions of the prevailing legislation, adopting to this end the necessary technical and organisational measures to ensure the security of the data and prevent their unauthorised alteration, loss, processing or access, taking into account the state of technology, the nature of the stored data, and the risks to which they are exposed.

 

11.- Changes

 

RESAKS GRAFFITI reserves the right to review its Privacy Policy whenever it deems appropriate, which will be duly notified to Users. For this reason, we ask that you regularly check this privacy declaration so as to read RESAKS GRAFFITI most recent version of its Privacy Policy.

 

12.- Acceptance and Consent

 

The User declares that it has been informed with respects to personal data protection, accepting and consenting to the automated processing thereof by RESAKS GRAFFITI in the manner and for the purposes indicated in this Privacy Policy.

 

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